In Inbound Voice Process you are responsible to handle incoming customer inquiries, complaints, and support requests, Answering questions about products or services, Resolving issues with orders or accounts, providing technical support, Handling customer feedback and complaint
Apply NowIn Outbound Voice Process you are responsible for Identifying sales opportunities, Collections, Generating leads, determining qualified leads, Contacting prospective customers and initiating outbound phone calls, Converting leads into customers, preparing sales contracts etc
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